Jackpot Lounge Casino Review 2025

The registration process is standard, and I am going to describe all the steps in the following section of the review. I made a deposit of 20 NZD via Skrill (this is the minimum amount accepted by Skrill). The money arrived instantly, and I didn’t have to pay any commission. Usually, after the first deposit, I claim the first deposit bonus or welcome bonus, however, at Jackpot Lounge, I couldn’t. And to be honest, I have no idea why. This remains a mystery.

I contacted the casino’s customer support team, I read it 24/7, yet there was no real agent who would assist me with my issue. I kept receiving a message that everyone was busy and that I should try emailing. After contacting them via email, I received a letter that I had to provide my date of birth, address, and phone number in order to continue communication. Well, I felt tired trying to reach them. Since I already funded my account, I just wanted to try playing some games.

I started playing for real money and found that not all games load quickly. Going for Pragmatic Play, I couldn’t really play via my mobile since the provider’s games are not fully optimised for the mobile screen, except for horizontally. However, I don’t feel comfortable playing in such a format. The next day I tried to play Pragmatic games again, but no pokies nor live dealer games were loading for me. I tried to reach for support, and again I was suggested to try email.

Well, I still was lucky with some games. I tried some titles from Games Global and Play’n GO and they loaded pretty fast and were optimized for my smartphone. Some titles by Hacksaw Gaming took a bit longer to load but overall, everything worked fine. I played mainly those pokies from the Popular and New categories.

By the way, the games themselves are a great experience, and there were even big wins (probably the biggest sum that I’ve ever won), which is a massive advantage. So, let’s talk about the exact titles I played and the amount of money I managed to win.

I played Gates of Olympus X-Mas 1000, Big Bass Splash, Wolf Gold Ultimate, Hermes Bonanza, Area Link Piggy Bank, Gates Of Asgard, Megadon: Feeding Frenzy, 9 Masks Of Fire, Xmas Drop, Agent Jane Blonde Returns, 3 Powers Of Zeus, Adventure Palace, Action Boost Tiki Treasures, Thunderstruck 2, and Athena Ascending. Here I didn’t land any big or prominent wins.

And here are the titles I was really lucky with: Wacky Panda with a super big win of 18 NZD, Rich Wilde and the Book Of Dead, where I managed to land 10 FS and win a massive sum of 266 NZD, Gold Blitz Ultimate with 3.80 NZD win, Mega Magic Spell with wins of 1.65 NZD and then 3 NZD, 3 Laughing Lions with 5 FS that helped me win 11.86 NZD.

Of course, I also tested jackpot titles: Mega Moolah, Ancient Fortunes Poseidon, and Immortal Romance (since you know, it’s Jackpot Lounge).

I was also interested in trying live dealer games but sadly, all the ones available by Pragmatic Play weren’t loading for me. Still, I managed to try some live games by Air Entertainment: Blackjack and Casino Hold’em. The live dealer section also has Baccarat and Roulette by the same provider, but I skipped them.

All the money I won I chose to withdraw via Skrill. I was notified that it takes 2 days to process my cashout request.

As always, I wanted to see how accurate the RTP of Jackpot Lounge pokies is and whether it matches the RTP on providers’ sites. Here is what I found:

From what I found, Jackpot Lounge casino does not always have accurate RTP of games. In some cases, the return to player of top-rated pokies is lower than it is at the official provider’s websites. Unfortunately, this can mislead players and put them off some games.