Cosmo Casino Review New Zealand (5 Hours of Tests)
Cosmo Casino
100% up to NZ$250 + 150 Free spins
- Huge range of Microgaming slots
- 150 chances to become a Millionaire (welcome bonus)
- Solid site reputation – very trustworthy
- Crypto deposits and withdrawals allowed
- Accurate RTP
Cosmo Casino Rating
Trustpilot: 1.9
CasinoGuru: 6.4
AskGamblers: -
CasinoOrg: 3.5Cosmo Casino Pros and Cons
- Huge range of Microgaming slots
- 150 chances to become a Millionaire (welcome bonus)
- Solid site reputation – very trustworthy
- Crypto deposits and withdrawals allowed
- Accurate RTP
- Limited selection of game providers
- Long identity verification process
- Very high bonus wagering requirements
- Simple interface
- Lack of providers
| Wagering: | x200 |
| Payout time: | 1-3 Days |
| Deposit options: | VISA, MasterCard, Direct Bank Transfer, Skrill, Neteller, Neosurf, MuchBetter, Payz, GooglePay, ApplePay, Citadel, AstroPay, Interac, Bank Transfer |
| Payout options: | VISA, MasterCard, Skrill, Neteller, Neosurf, MuchBetter, Payz, GooglePay, ApplePay, Citadel, Bank Transfer |
| Paying rate: | 96.35% |
| Providers: | Games Global, Microgaming, All For One Studios, Almond Gaming, Foxium Games, Just For The Win, Nailed It! Games, Northern Lights Gaming, On Air Entertainment, Real Dealer Studios, Snowborn Games, and Wishbone |
| Game types: | Video Poker, Bingo, Online Poker, Roulette, Baccarat, Craps, Lotto, Scratch Cards |
| Pokies games: | 450+ |
| Live games: | 70+ |
| Mobile App: | Android, iPhone, Website |
| Minimum deposit: | NZD10 |
| Enstablished: | 2017 |
| Licence: | Kahnawake Gaming Commission |
DashTickets is one of New Zealand’s most trusted iGaming review portals – and, as a result, I’m always on the lookout for new brands, or sites we haven’t yet reviewed. Today I’m going to be reviewing Cosmo Casino – a site that launched in 2017 and that’s part of the esteemed Casino Rewards network.
Cosmo Casino is licensed by the Kahnawake Gaming Commission – a pretty good sign right off the bat – and in this review, I’m going to break down all aspects of the site so that you know exactly what to expect – and learn whether I recommend playing here.
Don’t forget; if you’re looking for the top online casinos in New Zealand, be sure to check out DashTickets’ extensive reviews.
My Playing Experience at Cosmo Casino NZ
| Timing | 5 hours |
| Registration | Relatively easy – takes around 3-5 minutes in total. |
| KYC | Identity verification is required and verification of your documents can take more than a week. |
| Support | Email, Live chat, Phone |
| Playing time | 3 hours |
| Deposit and withdrawal | A wide selection of payment methods, including cryptocurrencies like Bitcoin, Ethereum, and Tether, along with traditional methods like credit and debit cards, Skrill, and Neteller. |
Whenever I write reviews here at DashTickets, I make it a point to personally sign up and explore each platform to provide an authentic perspective. My experience with Cosmo Casino was a mixed bag, to be honest – but it is a highly trusted operation, and there won’t be any issues with you getting paid, that’s for sure.
Firstly, the sign-up process: registering an account was straightforward. However, I’ve heard from quite a lot of players that the identity verification check took a while – with some players waiting more than a week to have their documents verified.
The desktop version of the site felt dated, I’ve got to be honest – and it definitely reminded me of an old Realtime Gaming/Microgaming casino, that’s for sure. Yes it has been updated away from Flash to HTML5 – but it’s still dated, and on mobile devices it’s even worse. If you’re purely a mobile player, I’d probably recommend choosing a different casino.
Now, in terms of games, Cosmo Casino boasts a selection of over 550 games, primarily from Games Global (Microgaming) and Evolution Gaming. While the variety is decent, the exclusivity to these providers is a bit of a turn off.
Cosmo Casino NZ login process is standard, and I completed it within a few minutes. The minimum deposit I needed to make to get a bonus was 10 NZD. I instantly received 150 Cosmo Casino free spins on Mega Millionaire Wheel and won a large sum of 15.26 NZD.
I do quite like the welcome bonus of 150 free spins on the Instant Millionaire Wheel, but the wagering requirements are really high – and aside from the second deposit bonus, there’s not a lot in the way of bonuses and promotions, either. Still, the loyalty program is excellent – and I’m a big fan of the Casino Rewards system.
Then I moved to pokies and played 12 Masks of Fire Drum Frenzy, Hot As Hades Power Combo, Chilli Heat Spicy Spins, Bells Of Fire, Casino Rewards Gold Blitz Ultimate, Area Link all the Luck, Jungle Jim, Alpha Gods Anubis with 5.76 NZD win, the Golden Mummy where I triggered a free spins round but won only 1 NZD, Aztec Hero, Rage of Rome Power Combo with 2.28 NZD win, Pile ‘em up 2 where 3 scatters triggered a free spins round and helped me to win 7.74 NZD. I checked a few Progressive Jackpots like Mega Moolah, Immortal Romance, and Atlantean Treasures, where I won 5 NZD.
I used my Cosmo Casino mobile login and tested the site through my iOS device. All features worked fast and nicely. In order to withdraw my winnings, I picked a bank card. I was a bit worried about cashing out since I came across quite a few players; feedback saying withdrawals are slow, and the time is not specified, so you never know when you will receive money. But since I verified my account, I received money within 24 hours.
I also tested a couple of games to see whether their RTP at Cosmo Casino matches the RTP on official providers’ sites. Here is what I learned:
| Slot Title | Provider | RTP on Cosmo Casino | RTP on Provider’s Site |
| Gates of Olympus Super Scatter | Pragmatic Play | 96.50% | 96.50% |
| 12 Pots of Gold Drums | Gameburger | 96% | 96% |
| Agent Jane Blonde | Microgaming | 96.10% | 96.10% |
I was happy to find that most games have the exact return-to-player rates as stated on their providers’ official sites.
Registration Steps
Registering at Cosmo Casino is pretty easy – but you should be aware that, as an older Microgaming site, their website isn’t the most modern in the world – and this can make playing (especially from mobile devices) a bit of a hassle.
Needless to say, it’s also not one of the best mobile casinos in New Zealand right now.
To get started, you need to click “Play Now” – found in the top right-hand corner of the screen. To set up an account, follow these steps:
- Enter your first and last name, as well as your email address
- Choose your date of birth and provide your gender
- Select a strong password
- Fill in your full address
- Type your mobile phone number
As soon as you complete registration, your welcome bonus will be activated. You will also be assigned a unique username that you must remember. Note that you can complete mobile login and access the casino site from any mobile device on the move.
Bonuses at Cosmo Casino Online Casino NZ
Cosmo Casino offers a decent selection of bonuses and promotions. Just be aware that some players have reported having issues with having their ID verified after claiming bonuses – so I’d recommend you try to verify your account before you begin playing. Below, I’ll walk you through the different bonuses and promotions you can claim at the casino.
Welcome Bonus
It is not a Cosmo Casino $1 deposit bonus but still a low deposit offer. Cosmo Casino’s welcome bonus is pretty famous – and once you’re signed up, you simply need to make a $10 deposit (if you want lower deposit casinos check this page), and you then receive “150 chances to become a millionaire.” OK, so in reality, this is 150 free spins on the iconic Mega Money Wheel slot – which carries a progressive jackpot – but it’s still a pretty unique – and decent – promotion.
Plus, on your second deposit, Cosmo Casino offers you a 100% matched deposit bonus of up to $NZ250 – basically doubling your deposit. Unfortunately, the wagering requirements for the bonus are really high – 200x – so if you’re searching for a casino by welcome bonus alone, there are plenty of better options available to you.
Bonuses starting from a 3d deposit will be subject to 30x wagering. Please note that all pokies contribute 100% towards wagering requirements. No Cosmo Casino bonus code is required to claim the offer. By subscribing to promotional emails, you have a chance to get a Cosmo Casino no deposit bonus as well as other attractive deals as a regular player.
Cosmo Casino VIP Program
Cosmo Casino’s loyalty scheme is powered by the long-running Casino Rewards program, which remains one of the best VIP programs in the iGaming world, in my opinion. Once you join Cosmo Casino (or any other Casino Rewards site) you automatically become a member. Each bet you place contributes towards your status level.
The program includes six tiers, and as you move up, the perks get better, too – from faster customer support times and personalised offers to exclusive promotions and even access to VIP events!
A somewhat new addition to the program is the “Time of Your Life” (TOYL) Sweepstakes. This feature gives loyal players the chance to win real-world prizes like luxury vacations, gadgets, and one-of-a-kind experiences. TOYL entries are earned simply by playing regularly and climbing the VIP ladder!
Casino Games You Can Play at Cosmo Casino NZ
Cosmo Casino offers a pretty solid selection of games from Games Global (Microgaming), and this means not only will you enjoy all the classics – but you’ll also find games from software providers like All For One Studios, Almond Gaming, Foxium Games, Just For The Win, Nailed It! Games, Northern Lights Gaming, On Air Entertainment, Real Dealer Studios, Snowborn Games, and Wishbone.
Slots
The majority of games you’ll find at Cosmo Casino are NZ online pokies – and this includes everything from old school Microgaming classics like Treasure Nile and C$shopillar, to more modern releases from their partner studios like All41 Studios and Foxium Games.
In total, I found more than 450 pokies, and what’s great about Cosmo Casino – along with all Casino Rewards sites – is that all of their pokies are offered in the highest RTP option available. While it’s true that only a few of Microgaming’s slots are even produced in multiple configurations, it’s still good to see that Cosmo Casino only ever delivers the highest RTP versions to players.
Some of the top-rated titles I found in the lobby were Law of Zeus, Aztec Hero, Bucket of Bass, Captain Skull and Gates of Olympus. All the slots can be searched for in the following categories: 1-2 lines, 25+ lines, 3-reel, 5-reel, and Pragmatic Play. To find the game you want to play enter the title in the search box. To play in demo mode, players must create an account. You can also click the heart on the game to save the exact title to your list of favorites.
Live Games
Live dealer games are perfect for Kiwi players who want to feel immersed in the game. It is even possible to interact with other players as well as the dealer through the chat box.
While Microgaming retired its live casino product a number of years ago, Cosmo Casino – and all other Casino Rewards brands – have now partnered up with Evolution (previously Evolution Gaming) and/or Pragmatic Play, so you will be able to enjoy live dealer games! At Cosmo Casino, you’ll find the live casino games offered by Evolution.
I counted 71 live dealer games when I wrote this review, and this includes 15 roulette titles, 16 blackjack games, 18 game shows, and 9 poker titles. The betting limits are varied, too, so you can wager as little as NZ$0.50 per round!
Jackpots
You’ll find around ten progressive jackpot games at Cosmo Casino, and these all come from Microgaming (Games Global) and their partner studios. At the time of writing this review, I noticed that Mega Vault Millionaire had the biggest progressive jackpot – worth $9,770,194 – and this can be won from a spin worth as little as a cent! Other progressive jackpot games I saw available include Mega Moolah, Atlantean Treasures, Immortal Romance, Treasure Nile, and Cash Splash!
Payment Methods at Cosmo Casino New Zealand
Cosmo Casino offers a decent selection of payment methods:
| Method | Fee | Deposit Limit | Withdrawal Limit | Withdrawal Timeframe |
| VISA | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Mastercard | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Paysafecard | 0 | NZ$10 | N/A | N/A |
| Skrill | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Neteller | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Neosurf | 0 | NZ$10 | NZ$50 | 1-3 Days |
| MuchBetter | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Payz | 0 | NZ$10 | NZ$50 | 1-3 Days |
| GooglePay | 0 | NZ$10 | NZ$50 | 1-3 Days |
| ApplePay | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Citadel | 0 | NZ$10 | NZ$50 | 1-3 Days |
| Instant Banking | 0 | NZ$10 | NZ$100 | 1-3 Days |
| Direct Bank Transfer | 0 | N/A | NZ$300 | 6-10 Days |
Customer Service at Cosmo Casino Online Casino in New Zealand
Cosmo Casino claims to offer customer support in three ways: email, live chat, and phone. There is also a helpful FAQ section found at the bottom of the homepage, which deals with commonly asked questions.
However, I’ve got to be honest – I don’t think their customer support facilities are great – and one of the first things I noticed was that live chat is only available from one page. What’s more, when I did find it, the wait time to speak with a representative was more than 21 minutes!
I did eventually get through, but this is definitely an area that could be improved on. Plus, despite claiming to offer phone support, I was unable to find a phone number on their website.
Security & Fairness
Whenever I review an online casino, I always check a number of security and fairness metrics – factors that are vital when deciding whether or not a casino is legit, or not. Cosmo Casino is no exception, and you can see my findings, below:
License
Cosmo Casino is licensed by the Kahnawake Gaming Commission – a very reputable and reliable regulator who’s known for only issuing licenses to brands that are trustworthy and pass their many regulations.
Company’s Background
Cosmo Casino is a brand managed by Rock Swift Group Limited. The site is part of the Casino Rewards network. Cosmo was launched in 2017, and is one of many trusted brands operated by the group. The company is registered at 4th Floor, Water’s Edge Building, Meridian Plaza, Road Town, Tortola, VG 1110, British Virgin Islands. Rock Swift Group Limited is licensed and regulated by the Kahnawake Gaming Commission, under licence number 00884.
Security Measures
I found that Cosmo Casino utilises a 128-bit encryption to protect users’ personal and financial data. The site also does Know Your Customer (KYC) checks – so you should be aware of this before signing up. Cosmo Casino strictly accepts players aged 19 and above.
On their website, I found the Fair Play Policy that explains the use of the Random Number Generator, as well as PlayCheck and Transaction History features. The games are fair, and their RTP is proven by the eCOGRA testing lab.
The Responsible Gambling page provides a list of tips that can assist newbies and remind experienced casino players of safe play rules. At Cosmo Casino, Kiwis will find a self-assessment test. It is totally free and can help players understand whether they have signs and symptoms of developing a gambling addiction. On the same page, there is a breakdown of responsible gambling tools like deposit and session limits as well as an explanation of a self-exclusion program.
Kiwis will also find quick links to organisations that help players deal with addiction anonymously.
How Do Players Rate Cosmo Casino?
Generally speaking, players rate Cosmo Casino pretty highly! Sure, there are some complaints about the lack of games from other software providers, but let’s be honest – you know what you’re getting when you sign up! Withdrawals aren’t the fastest, either, but they’re reliable – so you know you will get paid.
Is Cosmo Casino Legit?
Cosmo Casino is licensed by the Kahnawake Gaming Commission – one of the strictest regulators in the iGaming world – and this ensures that your data and funds are protected at all times. The website operates with full SSL Encryption, too, so you don’t have to worry about anything when it comes to safety and security.
It hosts fair and verified games from well-known providers. Among its payment methods are safe and reliable options. I didn’t have any issues depositing and withdrawing money. The games have accurate RTP; therefore, they are fair. However, I was disappointed with wagering requirements: they are too high and can put some players off.
Is Cosmo Casino scam? No, I just think it needs a few tweaks to compete with modern and fancy online casinos. So, weigh all pros and cons and see if Cosmo Casino is the gambling platform you would like to test your luck at.
| Casino Name |
 1Go Casino |
 Mafia Casino |
 Karamba Casino |
 Jet Casino |
|---|---|---|---|---|
| Bonus | 150% up to NZ$600 + 50 FS | 100% up to NZ$1000 + 200 FS | 100% up to NZ$1000 + 500 fS | 100% up to NZ$1500 + 500 FS |
| Free spins on | 50 FS on Book of Kemet | Bonus Crab | Big Bass Splash | 50 FS on Book of Kemet |
| Payout rate | 98% | 96% | 96% | 95.86% |
| Withdrawal time | 0-2 Days | 0-2 Days | Instant | Instant |
| Wagering | x40 | x40 | x35 | x40 |
| Games | 4000+ | 7500+ | 4000+ | 7000+ |
| Where to Play? | Play Now | Play Now | Play Now | Play Now |
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