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Casumo Casino Review 2025
Casumo Casino was founded in Sweden in 2012, and today, the gambling site is available in multiple countries and is regulated in Sweden, the UK, Spain, and Malta. I was glad to find that Casumo has many positive reviews and a pretty high player rate. The online casino perfectly operates on desktop devices, plus the company developed a native app with Fingerprint Login, TouchID, and FaceID security features to give users peace of mind.
Since 2013, Casumo has received a long list of awards, including EGR Awards: Rising Star, Mobile Operator, Best Customer Services Operator, and Operator of the Year Award. Casumo points to a high level of security by holding certification for Information Security Management System processes as well as a number of responsible gambling tools, which I will talk about in detail later in the review.
Casumo Casino
110% up to NZ$1,100 + 60 free spins
- Quick and simple sign up
- 3,000+ game titles
- Recognized game developers
- Casino and sports promotions
- Native app for iOS and Android devices
- Responsible gambling tools
| Wagering: | x30 |
| Payout time: | 0-2 Days |
| Deposit options: | Visa, Mastercard, Paysafe, Skrill, ApplePay |
| Payout options: | Visa, Mastercard, Skrill |
| Paying rate: | 98% | Providers: | Pragmatic, Playtech, Evolution, Microgaming, Play n’GO, Triple Edge, Hacksaw, ELK, NetEnt, Blueprint, Push Gaming, Playson, Relax Gaming, Quickspin, Yggdrasil, Nolimit, Just For The Win, Swintt, BTG, Thunderkick, Red Tiger, Slingo, Stakelogic, Inspired, Gamomat, SkyWind, IGT, Novomatic, Gamevy, Pocket Games Soft, Nextgen, Scientific Games and Leap |
| Game types: | Video Poker, Bingo, Online Poker, Roulette, Baccarat, Craps, Lotto, Scratch Cards, Keno, Betting |
| Pokies games: | 3300+ |
| Live games: | 50+ |
| Mobile App: | Android, iPhone, Website |
| Minimum deposit: | NZD10 |
| Enstablished: | 2012 |
| Licence: | Gibraltar Gambling Commissioner |
Casumo Casino Rating
Casumo Casino Pros and Cons
- Quick and simple sign up
- 3,000+ game titles
- Recognized game developers
- Casino and sports promotions
- Native app for iOS and Android devices
- Responsible gambling tools
- Limited choice of withdrawal methods
- Several negative reviews about customer support quality
My Playing Experience at Casumo Casino NZ
| Timing | 9 hours |
| Registration | 2 minutes, easy and fast |
| KYC | Account and ID verification |
| Support | The customer support replied fast. Real agents, no chat bots. |
| Playing time | 8 hours |
| Deposit and withdrawal | I made a 20 NZD deposit via Paysafe but didn’t withdraw because I didn’t win a significant amount. |
I signed up in a few clicks adding all the usual information with my name, address, phone number, and email. Besides, I also chose a welcome casino bonus. After this, I immediately got a notification that I couldn’t log in and should contact support to resolve the issue. They asked me to verify myself with an ID or driver’s licence to access my account. After this, I made a 20 NZD deposit via Paysafe and immediately claimed the welcome offer of 22 NZD and 20 free spins on Big Bass Bonanza. During the next 2 days, I also got 20 free spins on Sugar Rush 1000 and 20 free spins on Gates of Olympus 1000. Playing at the casino was fun and easy since it is perfectly optimized for mobile devices. At Casumo casino, you can choose slots, live games, or sport betting categories. Among slots, there are also jackpots, megaways, instant games, slingo, etc.
I played some titles from the top category of the website: Area Surge Piggy Vault, 64 Gold Coins (10x of the bet), Amazing Link Athena where I managed to trigger the Amazing Link feature and won 15X, Buffalo Hold and Win (10x of the bet), Immortal Ways Diamonds, Lil Sphinx, Wild Chapo 2 Dream Drop, Money Train 3, and Queen of the Pyramids.
In 9 Pots of Gold Megaways, I hit the big win of 20x, 15 free spins, and another big win of 40X. And in Mad Hit Wild Alice, I got 14 free games and 60x of the initial bet. Immortal Ways Cleopatra brought 8 free games and the win of 48x.
I also played my favourite Aqua Riches, Sweet Bonanza 1000, Chilli Bandits, Tiki Tumble, Big Bass Bonanza Megaways, Zeus vs Hades, Chilli Heat (got 8 free spins), Sticky Bandits Unchained (a big win of 20x), Starburst, and Baron Lord of Saturday. I tried the slingo game Starburst, and I totally liked it.
When reviewing the choice of software providers and games, I always test the games and see how fast they load. On top of that, I check whether the RTP of pokies matches the actual RTP on their software providers’ official websites. Please check the table below and see what I found.
| Slot title | Provider | RTP on Casumo casino site | RTP on software provider’s site |
| Buildin’ Bucks | Play n’GO | 94.20% | 96.20% |
| Big Bam-Book | Push Gaming | 94.39% | 94.42% – 96.31% |
| Madame Destiny Megaways | Pragmatic Play | 96.56% | 96.56% |
I was surprised to find out that the return to the player rate at the Casumo casino site is slightly lower. I bet if the numbers were accurate, they would draw the attention of more pokie fans.
Finally, I would like to mention the mobile version of the Casumo casino. What’s more, the company developed a native app for Android and iOS devices, which allows gamblers to upgrade their experience and play from anywhere, anytime. The good news is that Kiwi users can download the app right from the Casumo Casino official site that heads to AppStore or Google Play and not get scammed by shady sites that give links to app installation. The app features TouchID and FaceID for fast and easy log in, as well as provides access to the last 4 mobile slot games you played. Also, the Caumo app allows you to leave the pokie in auto-spin while browsing through the app.
Registration at Casumo Casino New Zealand
To create an account, you need to enter the casino official website from your desktop device or after installing the app. Find a blue Sign Up button at the upper right corner and complete these steps:
- Select your country of residence
- Choose a casino or sports bonus or click No Bonus For Me, Thanks
- Provide your email address and create a password
- Enter your phone number
Completing registration at Casumo takes 2 minutes, and then you are ready to play the casino’s games for real money, with or without bonus money.
Bonuses at Casumo Casino NZ
There are two welcome bonuses – one for casino game fans and the other one for sports fans. I was determined to find out how good the value of these bonuses is and what NZ casino newcomers need to do to get extra cash.
Casino welcome bonus
NZ newbies can claim a 110% welcome bonus of up to 1,100 NZD + 60 FS on Big Bass Bonanza, Gates of Olympus, and Sugar Rush 1000. The free spins will be provided to you in bunches of 20 for the next three days. Please stick to the wagering requirements of 30x. Note that the minimum deposit required to unlock the casino welcome bonus is only 10 NZD.
Sports welcome bonus
If you are more interested in betting on sports, then claim 100% back on your first bet up to 50 NZD. Please note that your first bet needs to be not less than 10 NZD with minimum odds of 1.50 or ½. If your bet loses, you will be credited 50 NZD in the shape of 1x Free Bet.
However, if you place a 50 NZD bet at odds of 4.0 and it wins, you will receive your winnings without the stake, which comes to 150 NZD in cash.
Promotions and tournaments at Casumo Casino NZ
While reviewing the promotions page at Casumo, I found that the casino offers a bunch of tournaments that Kiwi pokies fans can take advantage of and gain even more cash.
Casumo Jackpots
If you love slots with big cash rewards, you should certainly check out the Casumo Jackpots promotion, which offers four progressive jackpots in four different varieties: Mini, Minor, Major, and Mega. The Mega Jackpot starts at a cool 180,000 NZD and could drop on any spin.
Games Global Jackpot Splash
Kiwi gamblers can try their luck and win a share of 3,000,000 NZD in prizes that will be up for grabs across Games Global software provider’s progressive jackpot titles. Among eligible games are 9 Mad Hats King Millions, Fire and Roses Joker King Millions, Absolootly Mad: Mega Moolah, etc.
Playson Non-Stop Drop
Another great tournament you have a chance to join contains the best Playson software provider’s title. Try your luck and get a share of the 6,800,00 NZD total prize pool, with a monthly fund of 560,000 NZD. Some of the participating games are Energy Coins, Royal Fortunator, Buffalo Power 2, etc.
Rewards Program
The rewards program at Casumo Casino offers the opportunity for players to gain something back for being loyal to the site. For example, the Level Up adventure is where players can fill up their progress bar at each new planet along the way. Players can unlock rewards such as free spins, cash rewards, or no deposit bonuses.
There is also an Acca Booster for sports fans, which allows punters to increase their winnings by up to 50%. For this, you need to build your acca of 3 to 20 legs, with each leg having odds of 1.30+. Kiwi punters can stake a maximum of 400 NZD and could win up to 5,000 NZD extra.
Games at Casumo Casino NZ
The game library at Casumo Casino is stacked with over 3,300 titles available, covering various categories. Kiwi players who enjoy slots, classic table games, and immersive live dealer games, megaways jackpot titles are in for a treat. Casumo hosts a list of top game providers that supply entertainment and excitement, including Microgaming, NetEnt, Pragmatic Play, Playson, and Red Tiger. It is simple to pick the most suitable game on the website, as the Casumo platform is user-friendly in every way.
Slots
Kiwi gamblers will be happy to know that Casumo Casino features a long list of excellent slot games from the biggest game providers in the industry. Players will find various themed games, including animal, ancient, mythology, and adventure slots. It is simple to find the slot you desire; just either click on the provider you want to play or choose the category. Players can enjoy games like Tomb of Gold, 5 Lions, The Great Pigsby, Power of Thor, and Jingle Ways. It is possible to play in demo mode for free without going through registration. Demo mode is the chance to learn the rules and gain confidence before betting real money.
Live dealer games
The live dealer options at Casumo do not disappoint, as there are various classic games for players to enjoy. Gamblers can choose between roulette versions, classic blackjack games, baccarat, and TV show games. Players can search for the particular game they desire to play easily by hitting the live dealer tab and simply scrolling through the gaming options. These are 5 of the best choices in the live dealer section: Lightning Roulette, Classic Blackjack, Jacks or Better, Lightning Baccarat, and Infinite Blackjack.
Sportsbook
The sportsbook at Casumo Casino offers a list of entertaining sports that gamblers can bet on. Casumo Casino treated its users to a comprehensive list of sports, including football, tennis, Formula 1, basketball, horse racing, and many more. Users can choose to hit the Now tab, which offers live sporting action, or Specials, where gamblers can find bonus offers. By clicking the explore tab, players can search for sports from around the world.
Payment Methods at Casumo Casino NZ
The choice of payment methods for Kiwi gamblers is quite small, and the ones available at the moment are:
- Visa
- Mastercard
- Paysafe
- Skrill
- ApplePay
The minimum deposit required is as low as 10 NZD. Please note that the Casumo Casino allows withdrawals requested within the same 24 hours as the deposit and when using the same payment method. Such payments will be combined as one payment. Note that you will have to verify your ID and payment methods to play for real cash and withdraw your winnings.
Customer Service at Casumo Casino in New Zealand
Click More at the upper right corner of the main page at the Casumo website and find quick links to email and live chat support. You can also check the FAQ page, which has handy information on creating an account, deposits, withdrawals, and other matters. However, the reports I read point to poor customer support, which takes ages to reply to. If you are lucky, you will receive an automated reply, but getting a real agent’s reply takes at least a week via email.
Security and Fairness at Casumo Casino
I didn’t have doubts that Casumo is a legitimate online casino with all the necessary security measures in place. Still, I couldn’t skip checking them in detail.
License
Casumo online casino has been operating under the Gibraltar Gambling Commissioner since 2012.
Company’s background
The online casino is owned by Jocularis Limited, registered in Gibraltar with an operational office address at Suite 5B, Watergardens 1, Gibraltar.
Security measures
Casumo NZ online casino highlights the importance of playing safely pretty much everywhere if you visit its official website. The online casino strictly accepts players over 18 years of age and provides educational information on responsible gambling tools from Gambling Therapy. All you need to do is to head to the bottom of Casumo’s main page and click Play Okay.
Also, Casumo requires everyone to undergo verification by providing a government issued Photo ID, proof of address, and additional supporting documents, which can be either a power of attorney in the event you request a withdrawal not for yourself but another individual, verification of payment methods with a copy of the front and back of the credit/debit card(s).
How Do Players Rate Casumo Casino in NZ?
Players playing on the Casumo platform have a mixed experience. There are some players who love the customer support and how quickly they respond to any queries. Gamblers write that the amount of games is vast and of high quality. At the same time, some users complain about the verification documents required to get set up and how slow it is. Overall, there are more positive reviews of Casumo than negative reviews, which is important. Players are pleased with the games, customer support staff, and loyalty rewards.
Is Casumo Casino Legit?
Yes. This online casino has been going strong since 2012 with a reputable license and all security measures in place. I am certainly impressed with the number of games, software providers, a wide variety of promotions, and its stunning mobile app with cool features. To be honest, I was slightly disappointed with some negative reviews about customer support and a small selection of payment methods. I really hope that the Casumo team will take all the comments into consideration and improve their services.
