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Casino Lab Review 2025
Casino Lab has been in operation since 2020. It is Genesis Global Limited that owns the gambling site. Casino Lab holds Malta and UK gambling licenses. I heard about the online casino but never had a chance to play for real money. There are not many customer reviews that can help newbies to learn how long withdrawals take, how fast the casino’s team processes withdrawal requests and how fair bonuses are. Well, I like to test gambling sites, so I am willing to provide you guys with a detailed review of Casino Lab.
In this review, I would like to explain my own experience with the platform. I don’t just look through the official site but test it from A to Z. As usual, I will check all the payment methods, I will see how much the casino takes as a commission for transactions, what type of entertainment Casino Lab hosts, how good the providers are and how fair the promotions are.
I hope that by the end of this review, you will have a clear understanding whether this online casino is something you are looking for.
CasinoLab
100% up to NZ$1000 + 200 free spins
- Casino and sports bonuses
- Fiat and crypto payments
- Instant withdrawals
- 10,000+ games
- Extensive live dealer game portfolio
| Wagering: | x35 |
| Payout time: | 0-3 Days |
| Deposit options: | Mastercard, Paysafecard, Skrill, Neteller, MiFinity, USDTether TRC 20, Bitcoin, Litecoin, DOGE |
| Payout options: | Visa, Skrill, MiFinity, USDTether TRC 20, Bitcoin, Litecoin, DOGE |
| Paying rate: | 98% | Providers: | Pragmatic Play, Ela Games, Elk, Foxium, Oryx, High5, Kalamba, NetGaming, Apollo, BGaming, Evoplay, 1x2 Gaming, Mascot, Netent, Ezugi, Onlyplay, Octoplay, Yggdrasil, etc. Total of 11 providers. |
| Game types: | Video Poker, Bingo, Online Poker, Roulette, Baccarat, Craps, Lotto, Scratch Cards, Keno |
| Pokies games: | 10000+ |
| Live games: | 100+ |
| Mobile App: | Website |
| Minimum deposit: | NZD20 |
| Enstablished: | 2020 |
| Licence: | Malta, UKGC |
CasinoLab Rating
Casino Lab Pros and Cons
- Casino and sports bonuses
- Fiat and crypto payments
- Instant withdrawals
- 10,000+ games
- Extensive live dealer game portfolio
- Slow withdrawals reported
- Customer team does not reply fast
- Slow game loading time
- Not always accurate RTP
My Playing Experience at the Casino Lab NZ
| Timing | 12 hours |
| Registration | 2 minutes, easy and fast |
| KYC | Proof of ID for age verification, then address and payment method withdrawal |
| Support | The customer support team is slow |
| Playing time | 11 hours |
| Deposit and withdrawal | I made a 25 USDT deposit from Binance wallet and received my withdrawal via the same method. |
All my reviews always start from registration. The process of creating an account is simple, and later in this review, I will list all steps in detail. Registration is as usual. Among the wide range of payment methods, I picked USDT TRC20. Using my Binance wallet, I made a deposit of 25 USDT.
The minimum deposit needed was 40 NZD in order to unlock a welcome bonus. The casino gives 1 Bonus Crab, 100% on top of the deposit and 200 FS (20 for ten days). The wagering is pretty manageable. I found that if you can’t wager the bonus, it will be cancelled, and you will have 0 in your account. Also, note that FS can only be claimed when you wager the first bonus.
Well, when I made a deposit, I instantly saw them in my account. So I went straight to the lobby and tried quite a few titles from the Top and Popular recommendations. I noticed a lot of games from the developer, such as Ela Games and a few others. It seems like Casino Lab pushed forward classic fruit slots and jackpot pokies.
While I was gambling for real NZD, I spotted that coins would be awarded for some achievements (for instance, winning 100 times or getting 10 times the winnings). I went to the challenges section and read about the bonuses. And what I found, guys, is that for playing a certain pokie (bets from 0.3 EUR, and you need to make 150 bets), you get coins and then Casino Lab allows you to exchange them for free reel spins or real cash sums.
Now, on to the games I managed to play and even win some real money. The titles I played but didn’t win at all or won an insignificant sum were Thracian Treasures, Ramses Book, Roman Legion Deluxe, 777 Flame Fruits Frenzy, Grand Link Express Hold And Win, Super Flip, Candy Treasures, The Dog House, Book Of Annunaki Hyper Jump, Aztec Magic Bonanza, Lady Wolf Moon, Fire In The Hole 2, Sweet Bonanza, Majestic King, Fruit Party, Jackass Gold Hold And Win, It’s Shark Time, Cash of Gods, cash of Egypt, Scarab Wheel, Coins Of Ra Hold And Win and Lucky Cash Pot 7s – a really nice retro pokies.
The games I was lucky in include Diamond Desire Deluxe – 10x by bet, which resulted in 3.70 NZD, Egypt’s Moon with a win of 7.50 NZD, 4 Fantastic Vikings Go Fishing with respins that got me 16.44 NZD, Magic Apple Hold and Win that got me 39.75 NZD thanks to a bonus game + 29.10 NZD after landing 3 scatters which resulted in 8 free spins, Striking Diamond with a reward of 6.80 NZD value, and finally, by playing Zeus Unchained Hold and Hit, I unlocked 3 FS and won 3.85 NZD.
One thing I can’t forget to report is a wrong RTP percentage. The RTP of Roman Legion Deluxe was 92.10% on the Casino Lab website and 96.16% on the provider’s website. That’s quite a big difference and not in the casino’s favour. Please check some of the slots with different and accurate return to player rates.
| Slot name | Software Provider | RTP on Casino Lab | RTP on provider’s site |
| Roman Legion Deluxe | Gamomat | 92.10% | 96.16% |
| Banditos Cash | Ela Games | 94.5% | 96.00% |
| Big Catch | Evoplay | 94.00% | 96.00% |
| Big Bass Double Down Deluxe | Pragmatic Play | 96.50% | 96.50% |
| Shadow Shifter | ELK | 94.00% | 94.00% |
After checking the live dealer section, I decided to try out poker games. I played 2 Hand Casino Hold’em and managed to win 4 NZD.
Casino Lab also provides access to a sportsbook. There are sports bonuses that you can claim to have extra cash for betting.
To withdraw my winnings, I used the same methods and received the money within an hour.
Registration at Casino Lab NZ
Proceed to the casino official website from any device and any browser. You will be met by a lovely interface. You should easily find the Register button located in the right upper corner. Tap/click it and fill in the sign-up form:
- Choose a casino or sports bonus. Enter a bonus code if you have one or refuse claiming a promotion.
- Enter your email and password.
- Confirm that you are 18 or above.
- Accept the casino’s Privacy Notice.
- Add your first and last names.
- Enter your date of birth and pick your gender.
- Select your country and currency.
- Provide your phone number and home address.
To finalize the registration click Create an account. Proceed to your email and find a letter from Casino Lab. You will be required to click the link in order to confirm your email and use your account without restrictions.
Bonuses at Casino Lab NZ
Casino Lab caters to casino players as well as punters. So, you will be able to claim sports bonuses too and get free bets for placing wagers on sports events you are interested in. I am more fascinated about playing pokies and live dealer games, therefore, I check all the casino-related promotions and here is what I found.
Welcome bonus
The welcome bonus is 100% up to 1,000 NZD + 200 FS + 1 Bonus crab. The wagering requirements subject to bonus money is 35x and free spins – 40x. You must replenish your account with at least 20 NZD to get 1 Bonus crab. To get 100% bonus + 200 FS, fund your account with a minimum of 40 NZD. Note that Casino Lab will not give you all the 200 FS in ove go, bit over the next 10 days (20 FS each day).
Reload bonuses
During a weekend, Kiwi gamblers will be able to benefit from a 50% reload bonus up to 1,400 NZD + 50 FS. The playthrough for the money bonus is 35x and for free spins – 40x. If you only want a 50% reload bonus, fund your account with 40 NZD. If you want 50 FS on top, then replenish your account with 100 NZD.
Not only during the weekend, Kiwi casino fans will be able to take advantage of lucrative offers. Working days are also a chance to grab more cash and chance your luck playing your favourite casino games. Claim 50 FS from Monday to Thursday and meet the wagering requirements of 40x. The minimum deposit required for this offer is 40 NZD.
Cashback bonuses
Regular players can expect casino Lab to treat them nicely and give them regular cashback promotions. For example, if you play pokies and table games, you can claim a cashback bonus up to 15% or up to 3,000 EUR once a week. However, you must be a member of the VIP program of at least 3rd level. The wagering requirement for this casino bonus is only 1x.
If you are a big fan of live dealer games and regularly play for real money, you can claim a cashback of up to 25% or up to 400 NZD. The live dealer cashback promo is subject to 1x playthrough and can be claimed only once a week.
Bonus Crab Credits
This is a unique program by Casino Lab that allows regular players to collect Bonus Crabs and win lucrative prizes like real money, bonus money, coins and free reel spins. You can also buy Bonus Crabs and then exchacne them for the prizes of your liking. Pokie fans can grab FS while table and live dealer game fans – free money and chips.
VIP Program
There are 5 levels each offering its own perks and as you climb up the ladder, you are going to benefit from more features that aim to make players’ experience choice.
- Level 1, Level 2 – Access to promotions and 24/7 customer support.
- Level 3 – Personalized bonuses, Higher cashout limits, cashback bonuses.
- Level 4, Level 5 – The same perks as the Level 3 offers + personal VIP manager.
Note that starting from 3rd level, regular players will be able to get some money back on their losses weekly. For players of the Level 3, it is 5%, Level 4 – 10% and Level 5 – 15%.
Casino Games You Can Play Casino Lab
It is simple to locate the perfect game for your needs at Casino Lab. With 10,000 titles ranging from classic table games to popular slot titles and even live dealer options. There is something for every type of gambler. To find the game you wish to play just hit the tab along the top of the homepage. There are countless providers supplying the action at Casino Lab including Yggdrasil Gaming, NetEnt, Red Tiger Gaming, Evolution Gaming, Microgaming, Quickspin, iSoftBet, Pragmatic Play, Play’ N Go and Big Time Gaming.
Slots
The good news is that Casino Lab has an abundance of slot options. Players can feast on all types of slot games including, classic slots, video slot games, jackpot slots and 3D games. Once you hit the slots tab along the top of the homepage you will see tons of colorful slot games. It is even possible to play in demo mode without depositing money. These are 5 popular titles: Royal Joker, Wolf Gold, Gemix, Star Joker and Fish and Spins.
Live Casino
Kiwi players wishing to get the real casino experience can enjoy a vast number of live casino games. These games are packed full of excitement and entertainment. It will not be possible to play these titles for free, but gamblers can bet low amounts at the beginning. Check out these fun titles: Crazy Time, Dragon Tiger, Video Poker, Blackjack VIP and Speed Baccarat.
Payment Methods at Casino Lab NZ
Casino Lab is a true modern online casino that caters to a broad audience. It accepts popular bank cards, electronic wallets and crypto which ensures speedy transactions. Please check the table with all the available deposit and withdrawal methods I discovered at the official website.
| Type | Deposit limits | Processing time | Withdrawal limits | Processing time |
| Mastercard | 20 NZD – 4,000 NZD | Instant | – | – |
| Visa | – | – | 20 NZD – 5,000 NZD | 1-3 business days |
| Paysafecard | 20 NZD – 1,840 NZD | Instant | – | – |
| Skrill | 20 NZD – 10,000 NZD | Instant | 20 NZD – 9,195 NZD | 1-2 business days |
| Neteller | 20 NZD – 10,000 NZD | Instant | – | – |
| MiFinity | 20 NZD – 4,000 NZD | Instant | 20 NZD – 4,000 NZD | 1-2 business days |
| USDTether TRC 20 | 20 NZD – 10,000 NZD | Instant | 20 NZD – 10,000 NZD | Instant |
| Bitcoin | 60 NZD – 10,000 NZD | Instant | 110 NZD – 10,000 NZD | Instant |
| Litecoin | 20 NZD – 10,000 NZD | Instant | 20 NZD – 10,000 NZD | Instant |
| DOGE | 20 NZD – 10,000 NZD | Instant | 20 NZD – 10,000 NZD | Instant |
Thanks to low deposit limits and high withdrawal limits, Casino Lab is a great place for players on budget as well as highrollers. I would give it an extra star for it.
Customer Service at Casino Lab in New Zealand
To get assistance at Casino Lab just hit the help centre tab at the button of the homepage on the left. Here you will see a live chat tab and email at [email protected]. There are over 15 languages available, including, French, Spanish, German and of course English. There are various tabs which players can use, such as technical issues, for example, if you can;t log in on certain devices or the games don’t load, deposits, account verification, general and more.
Security and Fairness
After checking the games, providers, bonuses and payment methods, it was time for me to take a squiz at the casino’s security measures.
License
Casini Lab operated under two licences – Malta and UKGC.
Company’s Background
It is Genesis Global Limited Casinos that owns Casino Lab. The company hosts 17 online casinos at the moment, including famous Casino Cruise, Genesis Casino, and Sloty Casino. Most of its casinos hold UKGC licences.
Security measures
Casino Lab takes players safety seriously. I have carefully checked the measures this gambling site takes and was very impressed. In regard to Responsible Gaming, Casino Lab offers Deposit Limit Tool, Wager Limit Tool, Loss Limit Tool, Time/Session Limit Tool, Self-Exclusion Tool, Cool Off/Time-Out Tool, and Self-Assessment Test.
The gambling establishment uses advanced encryption technology to protect customers’ personal and financial data. Also, the site offers secure payment methods including bank cards Visa and Mastercard, e-wallets like Skrill and Neteller and a choice of crypto which is perfect for anonymous transactions.
How Do Players Rate Casino Lab?
Even though the gambling site has been on the market since 2020 it doesn’t have a large number of reviews. From what I found is most players are not satisfied with the amount of time it takes Casino Lab to payout winnings. There are numerous reviews complaining that the site requested ID documents over and over again. The good news is Casino Lab responds to most queries and gets them resolved.
Is Casino Lab Legit?
Casino Lab certainly has a large selection of quality games in every department. I was impressed that the company holds two licenses – Malta and UKGC. This points to the casino’s good reputation and responsibility when it comes to providing legit and safe services to gamblers in New Zealand. Kiwi casino fans will be able to enjoy over 10,000 games plus an extensive sportsbook with competitive odds. The issues I found were slow loading time and sometimes wrong RTP percentage.
I would certainly recommend you guys read reviews before signing up with the online casino. Use the demo mode option to explore the game library with no risk. I would also suggest making small deposits at the beginning, until you feel comfortable with Casino Lab.
