Gambling can be a fun way to spend your time, but for some people, it stops being fun – and can end up turning into something much darker. If you’ve found yourself struggling – whether that’s the amount of time you’re spending gambling, or the amount of money you’re losing – you’re not alone.
There’s real support available in New Zealand to help you turn things around, and on this page, we’re going to look at practical steps you can take right now, and share tools to help you limit your play.
Recognise the Signs
The first step is being honest with yourself. Problem gambling doesn’t always look like the dramatic scenes you see in movies, and more often, it’s actually quite a gradual shift; this could look like your sessions taking long periods of time, deposits getting higher, or losses mounting more quickly than before.
Some common signs that gambling may have become problematic for you include spending more money or time than you intended to, using gambling to escape from stress or negative emotions, lying to your friends or family members about how regularly you play (or how much you spend), and chasing losses after a losing session.
If any of these sound familiar, it’s worth taking action sooner rather than later, because problem gambling tends to get worse over time – and the earlier you catch it, the more effectively you can treat it.
Set Limits Before You Play
When you play with reputable online casino operators in New Zealand you’ll almost always have the ability to set limits – and we strongly recommend doing this before you begin playing. Some of the limits to consider:
Deposit Limits: These put a cap on how much money you can add to your account over a daily, weekly, or monthly period. Once you’ve hit your limit, you simply can’t add any more until the set period of time is up.
Wager Limit: A wager limit caps how much money you can stake per spin/hand/round. For example, a wager limit of NZ$5 means you would not be able to stake more than that on any gambling round.
Loss Limit: A monetary limit on how much you can lose.
Time-Out: Lets you close your account for between 24 hours and 6 weeks. During this time you will be unable to log in.
Self-Exclusion: Similar to a time-out, but more permanent; lasts a minimum of six weeks.
Set these limits when you’re in a calm, clear-headed state, and not in the middle of a session. It’s well-worth doing as they dramatically reduce the possibility of you overspending.
Practical Day-to-Day Changes
We’ll show you some websites and phone numbers that can help you if you’re looking for help – but before that stage, you may feel like you want to make some practical changes. Replacing the habit is a good place to start, and that’s because gambling often fills a role. Depending on you and your lifestyle, this could be excitement, escape, or routine, and identifying what needs it’s meeting – and finding a healthier substitute – can make cutting down on gambling much easier.
Another good strategy is managing your finances. Consider giving a trusted family member temporary control of your financial accounts, set up automatic transfers to a savings account you can’t easily access, or make sure you pay your bills as soon as you get paid to minimise the risk of overspending what you can’t afford to spend.
Talk to Someone
It can be hard to open up about gambling problems, but talking to someone, whether it’s a professional or just a close family member or friend, can make a major difference.
New Zealand has several free, confidential services now. The Gambling Helpline on 0800 654 655 is available 24 hours a day, seven days a week. Here, you can call, text, or live chat online. It’s free to contact the helpline from a landline, and most mobile network operators in New Zealand.
The Problem Gambling Foundation (PDF) is the leading dedicated gambling harm service in New Zealand, and they offer free counselling for people affected by gambling and their whānau. Services are available in person, via telehealth, and across regional New Zealand.
You may feel embarrassed – but these services have been created to help people in your situation. They know the problems gambling can cause and they’re here to help you. Don’t let pride or ego get in the way of you seeking help; problem gambling can feel impossible to overcome – but it’s possible – and there is, today, real help and support available.
Alex Smith is the lead editor and writer at DashTickets, specializing in online casino and sports betting content for New Zealand players. With over 12 years of iGaming experience, including a tenure as Head of Editorial at Casinomeister, Alex is renowned for his accurate, fair, and player-first writing style. His in-depth reviews and guides provide clear, trustworthy information to help readers make confident decisions.
Sophia Novakivska has 10 years of experience in online gambling. For the past decade, Kyiv-trained linguist Sophia Novakivska has analysed everything from slot algorithms to live-dealer probabilities. Her bylines appear on Better Collective, AskGamblers and Gambling.com, and she specialises in NZ bonus clauses, slot maths and live-game odds. Sophia’s credentials include GLI University’s iGaming testing & compliance course (2020) and UKGC-approved Responsible Gambling certification (2022).
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