Alex Smith
Sophia Novakivska
True Fortune Casino review
I am carrying on with my research of the New Zealand online gambling market, and the online casino I have recently come across was True Fortune. I learned that the platform was established in 2018. The casino holds a Curacao license and accepts players from 18 years old. I also found that True Fortune accepts cryptocurrencies and provides over 2,500 games.
I signed up at the casino sites and checked it from A to Z. So, as always, I invite all Kiwi casino enthusiasts to read my unbiased review on True Fortune and learn whether this platform is worth visiting. I will check True Fortune no deposit bonus, how professional the customer support is, what games the casino hosts, and how fair the bonuses are.
My Playing Experience at True Fortune Casino NZ
| Timing | 9 hours |
| Registration | 2 minutes, easy and fast |
| KYC | ID and proof of address |
| Support | I contacted customer support via live chat but my issues wasn’t resolved |
| Playing time | 8 hours |
| Deposit and withdrawal | I deposited 10 NZD and managed to withdraw my winnings within an hour |
Registration was standard, and I am going to share the steps in my review a bit later. The online casinos offer quite a lot of deposit options, including crypto, so I picked BTC. As soon as I completed registration and deposited 10 USDT, I received a message via live chat and was given a bonus of 50 NZD. I think this is an amazing deal for a deposit of only 10 NZD. Also, in the bonus terms, it was said I could only play video slots and 3-reel slots; however, the online casino doesn’t provide that many games, so I ended up playing slots from the Rival developer.
Actually, by depositing USDT via TRC20, the money appeared in my account instantly. Later, when I went to the promotion section, I saw a large number of bonus offers provided to Kiwi users. The only issue is high wagering requirements. The welcome bonus has a 45x playthrough. I think this is really high.
Regarding the site’s design. It is quite outdated. In terms of functionality, things weren’t great either. I was kicked out of my account after playing almost every slot machine. I contacted customer support, and they answered my questions so well, but I couldn’t attach the screenshot that explained my issue to live chat, so my problem wasn’t resolved.
But what about the games? Well, the choice is decent, and I liked them. There are many software providers whose games I have never played before. However, they all had famous themes: myths, buffalo, pebbles, and fish. The themes I think all gamblers love.
The games I played were Fruit Splash, Vegas Velocity, Diamond Dazzle, Loco 7s, mCrown Of Camelot, and Pony Up, Zeus Thunder Fortune during which Hold and Win mode and respins were activated, Super Hoopers, Forest Of Forbidden Treasures, Blazin’ Buffalo Extreme, Crazy Clover Cash, For Love And Money, Shake Your Mummy Maker, where again the Hold and Win mode was Activated, 333 Fortunes Ahoy, Ufc Gold Blitz Ultimate, and Red.
In White And Bleu, I won 3 NZD, in Ten Times Wins, I triggered 2.92 and 5 NZD, in Big Bang Buckaroo – 2 NZD, Bust-A-Vault – 2.5 NZD win, in Midas Touch – 4.10 NZD win, and in Cleopatra’s Coins Treasure Of The Nile super win of 7.35, 4.07, 6.34, and 3.40 NZD.
When it came to withdrawing money, I had two options: BTC and Bank Transfer. I chose BTC and received money within an hour.
Finally, I checked the games’ RTP, and here is what I found:
| Slot name | Provider | RTP on True Fortune Casino | RTP on provider’s site |
| Golden Destiny | Betsoft | 96,56% | 96,56% |
| Lucky Ox Jackpot | Rival | 95,36% | 96,55% |
| Eggsplosion | Gaming | 96,17% | 96,17% |
| Crystals on Fire | Qora Slots | 96% | 96,09% |
| Calvary Cascades | Saucify | 95,82% | 95,82% |
According to the table, I can say that some games have an RTP slightly lower than the one on the software provider’s site.
Registration at True Fortune Casino Online in New Zealand
The registration process is quite lengthy and requires the following information:
- Email address
- Username
- First and last name
- Birth date
- Mobile phone
- Country
- Currency
- Address
- Password
- Security question
- Answer
Then you will have to agree to the casino’s Terms of Use. Now you can use your True Fortune NZD login to access the site from any device.
Bonuses at True Fortune Casino NZ
There is no True Fortune $1 deposit offer, but the casino provides Kiwis with a welcome bonus, a cashback bonus, and a loyalty reward. By clicking on the promotions tab on the left side of the homepage, you will be transported to take your pick.
Welcome Bonus
The welcome bonus is an excellent offer for every new player who registers an account and makes a deposit. If you enjoy playing slots, keno, or scratch cards, you are in luck. True Fortune Casino is offering a 200% deposit match bonus up to 2,000 NZD.
Cashback Bonus
The cashback promotion at True Fortune casino is available for players who enjoy table games. It consists of a 100% cashback insurance on the first deposit you make. Players need to speak to customer support through live chat and request this offer. The wagering requirement of a cashback deal is 1x. You need no True Fortune bonus code to unlock the deal.
Loyalty program
The loyalty program gives dedicated NZ gamblers big rewards like True Fortune free spins and chips. The casino offers comp points for every real money bet you make. To be eligible, players must make at least one deposit. Every game on the platform offers the same comp points rate. For every 1 NZD wager made, you win 1 comp point. When you reach 100,000 points, you can exchange them for 100 NZD.
Games at True Fortune Casino NZ
There are over 2,500 games at True Fortune casino from 10+ providers such as Betsoft, Fugaso, Rival, and Qora Games, to name a few. Down the left side of the homepage, you will see the various types of games, like Featured Games, Top Picks, Table Games, Slots, Scratch and Win, Live Games, New Releases, Exclusive, Video Poker, and Specialty Games.
Slots
Slots to enjoy include Thai Blossoms, Majestic Beasts, Primal Hunt, Bamboo Rush, and The Angler. Players can search for a game by using the search box or filtering by provider. It is also possible to sort by most popular. You can also play for free, but you must perform your True Fortune login.
Live Dealers
For an immersive gaming experience, there is nothing better than live dealer games. True Fortune offers Kiwi gamblers top games such as Casino Hold’em, Baccarat, European Roulette, Blackjack, Dragon Tiger, and more. To find a game, use the search box or sort by game provider.
Payment Methods at True Fortune Casino NZ
As I have said at the beginning of the review, True Fortune accepts cryptocurrencies. This is a massive advantage since Kiwis can take advantage of instant deposits and fast withdrawals. The traditional methods, as well as digital currencies, Kiwis can use include:
- Visa
- Mastercard
- American Express
- Bank Transfer
- Flexepin
- Neosurf
- Neteller
- Skrill
- MiFinity
- Neosurf
- Binance Coin
- Bitcoin Cash
- Ethereum
- Bitcoin
- Tether
- USDCoin
- Tron
While all deposits are instant, withdrawal time depends on the chosen method. I used BTC, and my winnings arrived within an hour. If you use other cryptocurrencies, you should get a payout even faster. Bank card withdrawals take up to 3 days, e-wallets – around 2 days, while bank transfers take up to 5 days. True Fortune doesn’t take fees.
The minimum deposits accepted are 5 or 10 EUR, while the maximum deposit may vary from 200 EUR to 1,000 EUR depending on the payment method.
Withdrawals vary depending on the option you choose and can be successfully performed after security checks.
Customer Service at True Fortune Casino in New Zealand
If you are in need of assistance, True Fortune casino has a live customer support service. It can be reached by using the navigation bar on the left side of the homepage and clicking on support. Players can also send an email to [email protected] or use the international phone number (+1) 718 732 0154.
Security and Fairness at True Fortune Casino
The online casino has been on the market for quite some time, so I believe it has decent security. Still, I wanted to make sure it operates legally.
License
True Fortune is operating under the gaming authority Curacao License #8048/JAZ.
Security measures
True Fortune accepts players aged 18 years old. The company runs security checks. All new customers will have to provide a copy of ID or passport, a recent utility bill showing their name and address, a copy of a credit card or debit card used for a deposit, and a signed CAF. These documents must be sent to [email protected].
How Do Players Rate True Fortune Casino in NZ?
It was important for me to see what other users say about True Fortune, and unfortunately, the majority were disappointed. Many reviews have said they won money and did not receive any of their winnings. Players were disappointed with the rules regarding bonuses and cashouts. Sadly, many players call True Fortune scam site because of payout issues.
Is True Fortune Casino Legit?
This is a licensed online casino, but its reputation remains questionable. I was upset to see mainly negative reviews, plus my impression wasn’t great either. I didn’t receive the help I needed from the customer support team. I was logged out of my account all the time, plus the interface is uncomfortable to navigate. True Fortune doesn’t have many big-name software providers, so expect to lack the games you usually play. But also, there were good things: I easily accessed my account via True Fortune mobile login, the platform accepts crypto, and I managed to win some money. This is why I think you should take all the pros and cons I explained and make a decision for yourself.
Questions people ask
Is True Fortune Casino licensed?
Yes. True Fortune Casino holds licence 8048/JAZ (regulator: Curaçao).
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