Service Delivery Manager role at MAX, part of Tabcorp, leading end-to-end service delivery for gaming technology platforms used by venues in South East…
Field Technician
Field technician role in the Technical Services Team in Launceston, covering servicing, maintenance and installation of wagering and gaming equipment in venues, clubs and pubs. Suits someone interested in electronics with a problem-solving mindset and customer service skills. Prior wagering or gaming equipment experience is not required, as training is provided.
Listed by DashTickets · checked
At a glance
What you will do
- Service, maintain and install wagering and gaming equipment across venues, clubs and pubs
- Conduct preventative maintenance checks to reduce downtime and disruptions
- Prioritise and manage work schedules to deliver good customer outcomes
- Keep accurate maintenance records in line with regulations and standards
- Build strong relationships with venue staff through reliable service delivery
What you need
- Genuine interest in electronics and a problem-solving mindset
- Some experience servicing electronic equipment through work or hobbies
- Proven customer service ability with clear communication
- Availability for varied schedules including weekends and evenings
- Willingness to obtain required licences and certifications; full driver's license
About Tabcorp
- Employer
- Tabcorp
- Open roles
- Open roles at Tabcorp (6)
Job description as published by Tabcorp
Your opportunity
Step into a role where your interest in electronics and problem-solving mindset keep Australia’s gaming venues thriving. While you’re making a difference, we’ll help you grow your career in a collaborative environment where you can be yourself. Together, we believe anything is possible. Game to join us?
Your role
As part of our Technical Services Team in Launceston, you will play a key role in ensuring our venues operate at their best. Your work will directly influence customer satisfaction and the integrity of our services. Day to day this means you will:
- Service, maintain and install wagering and gaming equipment across venues, clubs and pubs
- Conduct preventative maintenance checks to reduce downtime and disruptions
- Prioritise and manage work schedules to deliver outstanding customer outcomes
- Keep accurate records of maintenance activities, ensuring compliance with regulations and standards
- Build strong relationships with venue staff through reliable service delivery
What You’ll Bring
We’re looking for someone eager to learn, motivated to grow, and ready to make a difference. With our training program, you’ll gain the technical expertise you need - you don’t need previous experience with wagering and gaming equipment to excel in this in this role. Our comprehensive training program is designed to equip you with the skills and knowledge you need. What matters most is your motivation to learn and a few key qualities:
- A genuine interest in electronics, and a problem-solving mindset
- Some prior experience servicing electronic equipment through work or hobbies
- Proven ability to deliver excellent customer service with clear communication
- Strong integrity, respect, and a proactive can-do attitude
- Ability to adapt to varied schedules including weekends and evenings
- Willingness to obtain and maintain required licences and certifications, and a full driver’s license
What's In It For You
We know that when we belong, we thrive. That’s why we offer:
- Tool of trade vehicle, tools, phone and laptop included
- A varied and engaging work schedule
- Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave
- 18 weeks paid parental leave for every new parent, no matter your role?
- Ticketing to some of the country’s biggest racing and sports events.
- Access to our leading wellbeing app and programs to help you be your best
- A range of corporate discounts and special offers with leading retailers
- A diverse and inclusive culture where everyone belongs
Get to know us
MAX, part of Tabcorp, provides the expertise and services that keep Australia’s gaming venues performing at their best. From regulatory guidance to technical and operational solutions, we help hotels, clubs and casinos succeed - while championing safe and responsible gaming for every venue and community. With operations across thousands of venues nationwide, MAX is where you can make a real impact and belong where the action is.
Join the action
Ready to make MAX your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. We welcome and support people of all abilities
Source: www.linkedin.com · saved
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