- Licensed employer · UKGC
This onsite technician role supports live game studios by installing and maintaining studio furniture, decorative panels, cabling and audio, video and IT…
Team Manager (Online Casino Gaming Studio)
- Licensed employer · UKGC
Team Manager role in an online casino gaming studio, leading a team that staffs live operating tables. The job covers coaching, scheduling, KPI reporting and compliance, with time on the gaming floor when on duty. It suits someone with casino gaming knowledge, ideally with prior people management in hospitality or gaming.
Listed by DashTickets · checked
At a glance
What you will do
- Coach and develop team members through one-to-ones, feedback and performance management
- Manage scheduling to ensure adequate headcount coverage for all operating tables
- Prepare, monitor and report team KPI data and run improvement plans
- Conduct training sessions and take part in recruitment of team members
- Enforce procedural, legal and disciplinary standards and complete incident reports
What you need
- Fluent English with strong written and oral communication skills
- Proficiency with Microsoft Office and computer systems
- Knowledge of casino gaming operations and procedures
- First Aid Level 1 certification or willingness to obtain it
- Preferred: managerial experience in hospitality, gaming or customer-facing industries
About Evolution Malta Holding Limited
- Legal entity
- Evolution Malta Holding Limited (Registration C 48665 · Malta Incorporated 14 January 2010 LEVEL 1, SPINOLA PARK, MIKIEL ANG BORG STREET, San Giljan, SPK 1000 LEI [549300KYISYZKFC9OO16](https://search.gleif.org/#/record/549300KYISYZKFC9OO16))
- Licence
- UKGC — UK Gambling Commission
- Last recorded change
- 1 Oct 2026 · UKGC licence 041655-R-322523-013 issued (Gambling Software, Game Host (Casino))
Job description as published by Evolution Malta Holding Limited
Job Description
Key Responsibilities
- Lead by example and serve as the first point of contact for your team
- Coach and develop subordinates through one-to-ones, feedback, and performance management
- Manage scheduling to ensure adequate headcount coverage for all operating tables
- Conduct training sessions and ensure correct skills development during BPA sessions
- Communicate all news, updates, and procedural changes to the team in a timely manner
- Participate in recruitment, training, and development of team members
- Prepare, monitor, and report on team KPI data; create and execute monthly/quarterly improvement plans
- Organize and lead team and individual meetings
- Report to Senior Team Manager regarding team needs, changes, and staffing issues
- Maintain Team Managers Manual and other online resources
- Proficiently use internal systems including Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, and Studio Desk
- When assigned as manager on duty, work a minimum of 75% of shift time on the gaming floor, conduct regular floor walks, ensure compliance with workplace rules, and participate in table promotions and media campaigns
- Complete incident reports and assist employees with documentation as needed
- Ensure all procedural, legal, and disciplinary standards are followed and enforced
- Report any non-compliance with company standards, procedures, or legal requirements
- Work flexible shifts and hours as assigned
- Obtain First Aid Level 1 certification (company sponsored)
Qualifications
Essential Qualifications
- Fluent English language proficiency with strong written and oral communication skills
- Proficiency with Microsoft Office and computer systems
- Knowledge of casino gaming operations and procedures
- First Aid Level 1 certification (or willingness to obtain)
Preferred Qualifications
- Previous managerial experience in hospitality, gaming, or related customer-facing industries
- Fluency in additional languages (Korean, Japanese, Mandarin, or Vietnamese)
- Experience working in a live gaming or broadcast environment
Source: jobs.smartrecruiters.com · saved
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